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持续性地提升酒店客户体验以及线上知名度、监督工作成效及客户反馈,在酒店中代表客户提出意见,为总经理及部门领导达成正向结果、设定客户体验目标提供支持。确保酒店完全服从品牌保证项目及品牌运营标准,并负责项目的执行、跟进以及质量项目,其中包括旨在确保品牌一致性同时支持最佳客户体验及提升满意度的相关培训。
This position has as its key objective the continualimprovement of the Guest Experience and Online Reputation of the hotel,monitoring performance and guest feedback, being the Voice of the Guest at thehotel, supporting GM and HODs on achieving positive results and defined GuestExperience targets. Ensure full compliance of the Brand AssuranceProgram and Operational Brand Standards at the property, the implementation andfollow-up of brand and quality programs, including related training programs,with the aim of ensuring brand consistency while supporting optimal guestexperience and increased satisfaction.
体贴入心,关怀入微!DoubleTree by Hilton, Where the little things mean everything.上海东锦江希尔顿逸林酒店(原名:东锦江索菲特大酒店)于2012年2月28日在上海盛大开幕。毗邻上海新国际博览中心,位于陆家嘴商圈内,酒店拥有得天独厚的双子楼结构,以至高47层傲然屹立于浦东,俯瞰浦江两岸,美景尽收眼底,并以其枢纽位置便捷通往各上海商业中心。DoubleTree by Hilton Shanghai Pudong opens on 28th Feb, 2012. (Sofitel Jin Jiang Oriental Shanghai), near Lu Jia Zui Financial Centre, minutes from Jin Mao Tower, Oriental Pearl Tower Shanghai New International Exposition Center and The Bund., twin building structure is fantastic with top 47 floors, convenient transportation to city center.酒店拥有850间豪华客房;别具一格的46楼旋转餐厅,为您奉上空中的浪漫体验;精致的本帮菜、粤菜餐厅,欧风简洁的咖啡厅;多种规模的宴会厅、会议室,完善的商务中心、健身中心等设施,满足您的不同需求。We are glad to offer you 850 rooms with elegant furniture; romantic view from our 46 Floor X-Sensation Restaurant; Delicious Shanghai & Cantonese Cuisine; all kinds of Banquet ballrooms and meeting rooms, considerate business center and fitness center, full fill your needs by all means.赶快加入我们一起感受上海东锦江希尔顿逸林酒店提供的全新体验吧!Join us and experience the new DoubleTree by Hilton Shanghai – Pudong.如果您活力自信,具备良好英语基础及优秀的服务意识,并在4、5星级国际品牌酒店有1年以上的相关工作经验,请将您的中、英文简历附带一寸近照发送邮件或平信至本公司。加入我们,加入成功!公司网站:https://doubletree.hilton.com.cn/zh-cn/hotel/Shanghai/doubletree-Shanghai-SHASPDI/index.html地 址:上海市浦东新区杨高南路889号(4、6号线蓝村路站)