• 五险一金
• 节日礼物
• 带薪年假
• 岗位晋升
• 管理规范
• 包吃包住
• 领导好
• 绩效奖金
• 技能培训
• 员工生日礼物

Job Responsibility
岗位职责：
Tour the lobby and provide the service, answer the question to guests.
巡视酒店大堂，主动为有需要的宾客提供服务、解答问题。
Be in charge of receiving VIP and important group.
负责接待酒店的重要宾客及特别团队等。
Follow up and maintain the preferences and special request of VIP guests and provide the quality service for them.
及时跟踪维护酒店VIP客人的喜好及特殊要求，为宾客提供优质的服务。
Be responsible for dealing guests’ complaints and accidents on duty.
负责受理当班期间发生的宾客投诉事件及意外事故等。
Introduce and recommend the hotel production to guests.
向宾客介绍及推荐酒店各项服务。
Supervise and guide the associates’ work in lobby, maintain the order and keep the environment of lobby elegant and civilized.   
监督检查在大堂工作的人员的工作情况，维护大堂秩序，保持优雅文明的大堂环境。
You may need support to other sections in high occupancy.

如有需要，在高客房率的情况下能支援前厅各小部门。

Job Qualifications:
任职资格：
Above 2-year working experience in 5-star international hotels and be familiar with the operation of Front Office.
有2年及以上五星级酒店工作经验，熟悉前厅工作流程。
Have an agile mind and deal with the emergencies in the best way. 
头脑灵活，灵活应变。能以最优的方法及时处理突发事件。
Skilled at both spoken and written English and have good communication skills.
具有良好的英语听说能力及沟通技巧。
Bright and outgoing, have strong service consciousness, responsibility and team spirit. Can work under pressure.
性格开朗，能从容应对工作上的压力；具有较强的培训服务意识、责任感及团队精神。
Be familiar with the operation and service and have professional service skills.
熟悉酒店营运及服务方面知识，具有专业的服务技能。

体贴入心，关怀入微！DoubleTree by Hilton, Where the little things mean everything.上海东锦江希尔顿逸林酒店（原名：东锦江索菲特大酒店）于2012年2月28日在上海盛大开幕。毗邻上海新国际博览中心，位于陆家嘴商圈内，酒店拥有得天独厚的双子楼结构，以至高47层傲然屹立于浦东，俯瞰浦江两岸，美景尽收眼底，并以其枢纽位置便捷通往各上海商业中心。DoubleTree by Hilton Shanghai Pudong opens on 28th Feb, 2012. (Sofitel Jin Jiang Oriental Shanghai), near Lu Jia Zui Financial Centre, minutes from Jin Mao Tower, Oriental Pearl Tower Shanghai New International Exposition Center and The Bund., twin building structure is fantastic with top 47 floors, convenient transportation to city center.酒店拥有850间豪华客房；别具一格的46楼旋转餐厅，为您奉上空中的浪漫体验；精致的本帮菜、粤菜餐厅，欧风简洁的咖啡厅；多种规模的宴会厅、会议室，完善的商务中心、健身中心等设施，满足您的不同需求。We are glad to offer you 850 rooms with elegant furniture; romantic view from our 46 Floor X-Sensation Restaurant; Delicious Shanghai & Cantonese Cuisine; all kinds of Banquet ballrooms and meeting rooms, considerate business center and fitness center, full fill your needs by all means.赶快加入我们一起感受上海东锦江希尔顿逸林酒店提供的全新体验吧！Join us and experience the new DoubleTree by Hilton Shanghai – Pudong.如果您活力自信，具备良好英语基础及优秀的服务意识，并在4、5星级国际品牌酒店有1年以上的相关工作经验，请将您的中、英文简历附带一寸近照发送邮件或平信至本公司。加入我们，加入成功！公司网站：https://doubletree.hilton.com.cn/zh-cn/hotel/Shanghai/doubletree-Shanghai-SHASPDI/index.html地    址：上海市浦东新区杨高南路889号（4、6号线蓝村路站）