销售总监-会议团队
8千-1.2万
投递简历
发布于 01-04
销售总监-会议团队
8千-1.2万
杭州 | 经验不限 | 本科 | 招1人
投递简历
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职位描述
MAJOR FUNCTION : As a primary support to Director of Marketing in leading the salesactivities of the hotel, ensure that the sales target, both for individualtargets and team targets are met. MAINRESPONSIBILITIES : Supervise theday-to-day operation of the Sales Team. Ensure all sales associates arecarrying out their duties according to the set guidelines and standards. Participate in analysing the marketsituation, planning of strategies and tactics and the setting up of pricing forboth rooms and catering.  SPECIFIC DUTIES : Conduct Sales Activities:Visit and entertain all key accounts regularly.Oversee the planning of sales calls of the proactive sales team.Ensure all enquiries are handled by the reactive sales team promptly and efficiently.Meet with in-house guests to build relationship and to obtain guest comments.Meet with key banquet customers to build relationship.Be proactive in obtaining sales leads from various sources such as newspaper, internet,TV etc. and assign sales associates to follow up on the leads.Coordinate Account Team, Sales Centre team and Catering Sales team to generate /maximize revenue, hotel room and F&B.Account ManagementTo ensure that all information related to all accounts are recorded in Opera and filed accordingly, and to maintain the accuracy of information in the systems.Assist all sales associates in the setting up of strategies and tactics for each account and to ensure that the planned actions are followed up.Conduct account review and account audit to check on the information obtained for each of the accounts.Review Call Reports to ensure that all accounts are properly managed.Ensure that sales call plan is set up by all sales associates and the plan is efficiently used.Participate in setting up sales targets for all sales associates.Sales Strategy PlanningAttend weekly Sales Strategy Meeting to share information on competitors’ activities, customer feedback and other market intelligence.Assist DOM in setting up pricing for all market segments and the pricing for catering.Regularly review the effectiveness of the Sales Strategies and make recommendations for changes if required. Train and develop all sales associatesCoach and counsel all associates to ensure timely rectification of performanceDerive SMART development plan for each associate to fortify strengths and overcome weaknesses. (SMART = Specific, Measurable, Achievable, Realistic and Timely)Set up clear guidelines and expectation for each associate and follow up on the progressConduct on the job training to all associates by arranging joint calls with sales associates and review with them their performance during the sales call.Ensure that all sales associates are conducting business according to the Marriott set guidelines.Conduct regular performance review for sales associates and keep a written record for future follow up.Review and update all LSOPs related to sales operations whenever necessary. Fully utilize all Marriott ResourcesEnsure all sales associates cross sell sister properties when the hotel product does not fit into customers’ requirements or when customers have potential for other properties.Constant communication with market sales, alliance account team and GSOs to discuss on needs of the hotel and to ensure full coverage of all accounts.Make good use of Marriott Rewards as a key sales tool.Work closely with the other sales teams in the cluster to share marketing information, discuss on account servicing issues and cooperation.Prepare periodic reportsAssist DOM and Revenue Manager in preparing periodic reports for record of sales activities and market analysis.Business / Marketing PlanParticipate in the preparation of Business / Marketing Plan and to ensure that all strategies are backed up with appropriate tactics.Produce periodic action plan based on the Business Plan and ensure that the sales team is conducting business according to the set objectives.Office Etiquette & Business EthicsEnsure that all sales associates are properly dressed in uniforms or business attire and the general appearance is according to the hotel standard.Make certain that all sales associates are conducting business according to the Marriott guidelines and local law.In charge of the overall conduct of the sales team such as telephone handling, punctuality, compliance to the hotel rules, regulations and LSOPs.Coordination with other departments and sessionsTo ensure a smooth liaison between the sales team with other departments.To take the initiative to act on any conflict or problems in a constructive manner.
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公司地址
杭州湖墅南路28号
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职位联系人
杭州武林置业有限公司金威万豪酒店分公司
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杭州武林置业有限公司金威万豪酒店分公司

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  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 私营.民营企业
    企业性质
雄踞杭州市中心的双塔楼----杭州JW万豪酒店及杭州武林万怡酒店地处杭州市中心,俯瞰历史悠久的京杭大运河,紧临武林广场商圈及西湖文化广场,距西湖之美仅咫尺之遥。从酒店前往著名的灵隐寺、雷峰塔、西溪湿地等景区
都非常便捷。入住杭州JW万豪酒店,即可在三五公里范围内游玩小河直街,中国扇博物馆、中国剪刀博物馆、杭州工艺美术馆、手工艺活态展示馆以及杭州青少年文化创意中心。
酒店拥有305间客房,3个不同风味的餐厅及1个大堂酒廊,为您提供难忘的餐饮体验;酒店配备占地1695平米的会务场所以及健身房、泳池、行政酒廊。
酒店设计结合了“西湖十景”元素。住客可在入住期间探索“柳浪闻莺”的柳叶灯饰, “花港观鱼”的西餐厅设计、“曲院风荷”的休闲意境以及“三潭印月”的泳池设计。作为万豪国际酒店集团的奢华品牌成员,酒店致力于打造“JW 非凡款待”理念,为宾客提供个性化的JW温馨服务。 
杭州湖墅南路28号
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