• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 领导好
• 员工生日礼物
• 包吃包住

To supervise Front Desk associate to ensure that they are adheringto all hotel policies, procedures, regulations and standards, while strivingtowards total guest satisfaction. Assist Front Desk Manager intraining, evaluating,counselling,motivating and coaching employees,develop/maintainpositive working relationships, support team to reach common goals,listen and respond appropriately to employee concerns. Follow company policiesand procedures, maintain confidentiality of proprietaryinformation and protect company assets.
Process all guest check-ins by confirmingreservations, walk-ins, assigning room, and issuing and activating roomkey. Process all payment types such as room charges, cash, checks, debit, orcredit. Process all check-outs including resolving any late and disputedcharges. Answer, record, and process all guest calls, messages, requests,questions, or concerns. Coordinate with Housekeeping to track readiness ofrooms for check-in. Supply guests with directions and information regardingproperty and local areas of interest. Complete designated cashier and closingreports in the computer system. Cash guests' traveler's checks, currency exchange.Count bank at the beginning and end of shift. Balance and drop receiptsaccording to Accounting specifications.

JOB SPECIFICATION:
 
Profile of Competency
·Positive and hardworking character.
·Outgoing personality with good communication skills.
·Good knowledge of Marriott Systems.         
 
Language 
·Good command of spoken and written English.

雄踞杭州市中心的双塔楼----杭州JW万豪酒店及杭州武林万怡酒店地处杭州市中心，俯瞰历史悠久的京杭大运河，紧临武林广场商圈及西湖文化广场，距西湖之美仅咫尺之遥。从酒店前往著名的灵隐寺、雷峰塔、西溪湿地等景区
都非常便捷。入住杭州JW万豪酒店，即可在三五公里范围内游玩小河直街，中国扇博物馆、中国剪刀博物馆、杭州工艺美术馆、手工艺活态展示馆以及杭州青少年文化创意中心。
酒店拥有305间客房，3个不同风味的餐厅及1个大堂酒廊，为您提供难忘的餐饮体验；酒店配备占地1695平米的会务场所以及健身房、泳池、行政酒廊。
酒店设计结合了“西湖十景”元素。住客可在入住期间探索“柳浪闻莺”的柳叶灯饰, “花港观鱼”的西餐厅设计、“曲院风荷”的休闲意境以及“三潭印月”的泳池设计。作为万豪国际酒店集团的奢华品牌成员，酒店致力于打造“JW 非凡款待”理念，为宾客提供个性化的JW温馨服务。