• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 领导好
• 员工生日礼物
• 包吃包住

To ensure the cleanliness of public areas, guestrooms, and ensure maximum guest satisfaction, adhering to the standard required by our hotel.
确保所有公共区域、客房按饭店标准清洁，同时保证客人最大程度的满意。
To supervise Guest Service Assistants and inspect guest rooms and surround service areas. Paying attention to details by keeping the international standard of room cleanliness and product maintenance adhering to standard required by our hotel.
管理客房服务员并检查客房及环绕服务区域的卫生，注意从饭店的全局出发并根据要求建立国际化的卫生标准。
To provide a courteous and professional service at all times.
时刻提供礼貌和专业的服务。
To have a complete understanding of and adhere to the hotel's policy relating to fire, hygiene, health and safety.
对饭店的规章制度、卫生、健康安全有明确的了解。
To perform secondary duties as assigned by the Dir Of Services
执行服务总监所分配的其它次要的任务。
Greets and is courteous to all guest and colleagues, uses eye contact and always offers assistance.
对待所有客人和同事要彬彬有礼、热情，用眼睛交流并时刻提供帮助。
To report on adverse guest comment as and when required.
必要时向上级报告客人的的意见和批评。
To report and record Lost and Damaged items in the supervisor’s logbook.
在主管记录表上报告和记录丢失和损坏的物品。
To log daily events in the logbook and follow up on previous information reported by outgoing supervisor daily.
记录日常事件并跟进上一班主管的报告。
To prepare duty rosters all of Housekeeping Attendants.
安排服务员值班。
To replenish guest supplies and cleaning requirements weekly.
每星期申请客用消耗品和清洁用品。
To check Public Areas and guestrooms.
检查公共区域和客房的卫生。
To check all the guest rooms, VIP in-house, VIP arrival and long staying guests.
检查所有客房，重要客人的房间以及重要客人的到达，以及常住客人的房间卫生。
To prepare and issue room status report.
准备和发放房态表。
To report and follow up on repair and maintenance.
报告和跟踪维修和保养情况。
To document all daily activities and events such as guest complaints in the logbook.
记录日常所有的活动，例如客人的投诉等。
To attend to guest requests and complaints. Takes corrective action.
采用正确的方式处理客人的要求和投诉。
Sees adequate storage of supplies inventory on assigned floors to safeguard against shortage or loss.
观察楼层布草的存储安全情况，以避免短缺和丢失。
Collects G.S.A.’s reports and keys for submission to service coordination/ Housekeeping manager.
收集客房服务员工作报告和钥匙并将其上交到服务中心/客房部经理。
Reports and turns over any items left by guests to Lost & Found in-charge.
报告并上交任何客人的丢失物品。
Maintains high standards of cleanliness of all guest and service elevators.
保持客用电梯和员工电梯的高水平的卫生。
To check on the standard of "Turn down services".
检查夜床服务是否符合标准。
To liase closely with Front Office regarding guestroom status.
与前台联系以保证房态的准确。

雄踞杭州市中心的双塔楼----杭州JW万豪酒店及杭州武林万怡酒店地处杭州市中心，俯瞰历史悠久的京杭大运河，紧临武林广场商圈及西湖文化广场，距西湖之美仅咫尺之遥。从酒店前往著名的灵隐寺、雷峰塔、西溪湿地等景区
都非常便捷。入住杭州JW万豪酒店，即可在三五公里范围内游玩小河直街，中国扇博物馆、中国剪刀博物馆、杭州工艺美术馆、手工艺活态展示馆以及杭州青少年文化创意中心。
酒店拥有305间客房，3个不同风味的餐厅及1个大堂酒廊，为您提供难忘的餐饮体验；酒店配备占地1695平米的会务场所以及健身房、泳池、行政酒廊。
酒店设计结合了“西湖十景”元素。住客可在入住期间探索“柳浪闻莺”的柳叶灯饰, “花港观鱼”的西餐厅设计、“曲院风荷”的休闲意境以及“三潭印月”的泳池设计。作为万豪国际酒店集团的奢华品牌成员，酒店致力于打造“JW 非凡款待”理念，为宾客提供个性化的JW温馨服务。