招聘中餐厅初级侍酒师 Chinese Restaurant Junior Sommelier_杭州西子湖四季酒店招聘信息-最佳东方

The Four Seasons Hotel Hangzhou at West Lake is looking for Chinese Restaurant Junior Sommelier who share a passion for excellence and who infuse enthusiasm into everything they do.

We hire motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We encourage and expect all of our employees to behave consistently in a manner which demonstrates:
▶ Commitment to supportive teamwork and open communication
▶ Responsibility for ongoing enhancement of their skills and performance
▶ Recognition of personal accountability for their own actions and the outcomes of those actions
▶ An understanding of the effect of their behavior on our guests, their fellow employees and the reputation of the Company

Join our team
We demonstrate our beliefs most meaningfully in the way we treat each other and by the example we set for one another. In all our interactions with our colleagues, we seek to deal with others as we would have them deal with us."
Four Seasons Hotel Hangzhou at West Lake provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.

Responsibilities

1.Prepare and serve a selection of wines as per the established Four Seasons Standards.

2.Confirm guest orders including any special needs or requests from the restaurant server using the hotel’s point-of-sales system, check completed orders with the guest’s original order.

3.Service and take orders for wines from guests as per the request from any restaurants.

4.Anticipate guest needs, ascertain satisfaction, offer suggestions, and respond urgently and appropriately to guest concerns and requests.

5.Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items.

6.Is responsible for the monthly or weekly wine inventory.

7.Is responsible to maintain the wine cost by as per the set standards of the Four Seasons. Controls spillage, spoilage, over pour or undercharging the guests.

8.Maintains the spoilage report of wines.

9.Checks wines storage and temperature of all wine cellars of all restaurants.

10.Follow up with assistance of finance for all wine contracts and tracks the rebate amount.

11.Creates a profitable wine by glass program and banquet wine program.

12.Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.

13.Work harmoniously and professionally with co-workers and supervisors.

14.Takes trainings for wine program for team members and creates wine champions in all restaurants.

15.Assist with wine inventory.

16.Wine cellar temperature and storage.

17.All information should be in confidential.

18.Keep good communication with all departments to ensure keep good coordination with them.

19.Perform any others tasks assigned by direct manager.

20.To maintain a good working relationship with other employees, providing instruction and encouragement as needed.

21.To maintain a full line of communication with supervisors.

22.To respond properly in any hotel emergency or safety situation.

Preferred Qualifications and Skills

Education:

University degree or equivalence

Experience:

Minimum 3 years of working experience preferably in a hospitality or restaurant related field or other equivalent experience is required.

Skills and Abilities:

1.Being calm and patient and be of service passion. Team player. Being fair and responsible. Be passion and love working.

2.Requires reading, writing and oral proficiency in the English and Chinese language

3.Requires knowledge or the ability to operate computer equipment including word processing and spreadsheet software.

4.Good knowledge of Word, Excel and PowerPoint

5.Logic, eye for details, approachable and willing to help

6.Good knowledge of Word, Excel and PowerPoint

7.Has a working knowledge of Four Seasons cultural and core standards, policies, and standard operating procedures

8.Has a solid knowledge and understanding of F&B Operations, food & beverage service, cost control, labor control, maintenance, merchandising, and accounting

9.Has strong leadership and interpersonal skills, is able to prioritize and adapt to the changing needs of the operation

10.Has the ability to anticipate and prioritize the needs of the guest proactively

11.Flexible with his/her schedule with the ability to work all shifts, weekends and holidays

Join us and Enjoy…
※ An opportunity to build a life-long career with global potential and a real sense of pride in work well done
※ Best-in-industry training
※ Complimentary stays at Four Seasons properties (based on availability) with discounted meals
※ Incentive bonus/ competitive salaries
※ Employee service awards
※ Annual employee party/ social and sporting events

Learn more about what it is like to work at Four Seasons – Visit us:

Offical Website: http://jobs.fourseasons.com/

LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts

Very East: http://job.veryeast.cn/784080

Wechat: 杭州四季HR

楼台亭榭、飞檐斗拱、幽径回廊、雕梁画栋，坐拥绿意盎然的园林景致，四季酒店不仅让客人独擅山水秀丽之美、林壑幽深之胜，更献上无微不至的个性化服务，让宾客们充分体验尊贵无比的礼遇。作为世界领先的奢华酒店管理集团，四季酒店集团旗下重要成员，杭州西子湖四季酒店在 2016 至 2023《福布斯旅游指南》全球酒店评定中连续八年荣获五星级酒店最高评级殊荣。酒店金沙厅及SPA 水疗中心也分别上榜《福布斯旅游指南》全球四星餐厅及四星SPA 奖单。并收获了《悦游》金榜2023中国酒店TOP10，著名旅游杂志《Travel+Leisure》2022“漫旅中国·旅行奖”中国百佳酒店榜单，黑珍珠餐厅指南三钻餐厅 - 金沙厅， “亚洲五十佳餐厅”2023亚洲最佳59榜单 - 金沙厅等奖项。Pagoda-style pavilions rise amidst exquisite gardens and ponds. With personalized hospitality, Four Seasons provides an unrivalled experience of China’s timeless beauty. Four Seasons Hotels and Resorts is a world-leading luxury hotel management group. As a key member of the group, Four Seasons Hotel Hangzhou at West Lake has been awarded the great honor of a five- star hotel in Forbes Travel Guide 2016 to 2023. Jin Sha and The SPA have been respectively honored as global four-star restaurant and four-star SPA winner in Forbes Travel Guide, Condé Nast Traveler Gold List 2023: China TOP Ten Hotels, Travel + Leisure 2022 China TOP 100 Hotels, “Black Pearl Award” Three Diamonds-Jin Sha, “Asia’s 50 Best Restaurants” 2023: Spot on the List of 59 Across the Asia-Jin Sha.