招聘公共关系与市场传讯部主任/ Public Relations and Communications Executive

The Four Seasons Hotel Hangzhou at West Lake is looking for Public Relations Executive who share a passion for excellence and who infuse enthusiasm into everything they do.

We hire motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We encourage and expect all of our employees to behave consistently in a manner which demonstrates:

► Commitment to supportive teamwork and open communication

► Responsibility for ongoing enhancement of their skills and performance

► Recognition of personal accountability for their own actions and the outcomes of those actions

► An understanding of the effect of their behavior on our guests, their fellow employees and the reputation of the Company

Join our team

We demonstrate our beliefs most meaningfully in the way we treat each other and by the example we set for one another. In all our interactions with our colleagues, we seek to deal with others as we would have them deal with us."

Four Seasons Hotel Hangzhou at West Lake provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.

Responsibilities

1. Social media feeds (Sina weibo), reply revinate (from Ctrip, tripadvisor,…)

线上市场推广工具，包括新浪微博，回复客人在携程等网站上的留言。

2. Advertising & collateral production - PO's, artwork coordination with vendor or agency /publication.

广告及酒店印刷品的制作，包括申请单的填写，制作过程与供应商的协调等。

3. Handling PR administration works, for instance contract updates, payment request, media trip related follow up, media clippings, award record and other admin works.

负责公关部的日常行政工作，包括但不仅限于合同跟进、付款跟进、媒体到店事宜跟进、总结媒体每月报道、酒店奖项等。

4. Manage the standardized works with artist, for instance, template poster, template digital screen post, template menu updates and banner updates,

与美工一同落实标准化设计，包括但不仅限于模块化的海报设计、电子海报和菜单设计、酒店邮件签名的更新。

5. Hotel's internal liaison person for : 酒店内部

a. Photography/filming arrangement 所有拍摄的肖像/使用权签署

b. Magazine/collateral distribution (i.e. flyers, CD for sales persons, lift posters etc.) 酒店杂志的摆放管理（包括宣传册，CD，电梯海报等）

c. Public Relations -related presentation materials (i.e. Comms Meeting slides etc) 公关部相关的PPT准备

6. Together with the team to grow into more responsibilities, for instance, create engaging content for social media with the hotel template and brand guidelines. （WeChat, weibo and IG）and develop and expand on-line community (e.g. We Chat followers)

与团队一起承担更多的职责，根据品牌标准及酒店新媒体模块设计标准落实新媒体推文，包括微信、微博、IG，并做好微信粉丝运营。

7. Manages gift voucher system (complimentary).

管理相关礼券的发放

Preferred Qualifications and Skills

Education:

University Education Bachelor Degree (Major in Media Communication/Journalism preferable)
Experience:

Major media and communication is preferred
Experienced in working for an International company
Experience in hotel operation is preferred
Skills and Abilities:

Good communication skills
Proficiency in English and Mandarin
Strong interpersonal skills
Interest in Restaurants and Bar Marketing
Detailed oriented, good execution and follow up
Knowledge of marketing and advertising laws

Join us and Enjoy…

► An opportunity to build a life-long career with global potential and a real sense of pride in work well done

► Best-in-industry training

► Complimentary stays at Four Seasons properties (based on availability) with discounted meals

► Incentive bonus/ competitive salaries

► Employee service awards

► Annual employee party/ social and sporting events

Learn more about what it is like to work at Four Seasons – Visit us:

Official Website: http://jobs.fourseasons.com/

LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts

Very East: http://job.veryeast.cn/784080

WeChat: 杭州四季HR

楼台亭榭、飞檐斗拱、幽径回廊、雕梁画栋，坐拥绿意盎然的园林景致，四季酒店不仅让客人独擅山水秀丽之美、林壑幽深之胜，更献上无微不至的个性化服务，让宾客们充分体验尊贵无比的礼遇。作为世界领先的奢华酒店管理集团，四季酒店集团旗下重要成员，杭州西子湖四季酒店在 2016 至 2023《福布斯旅游指南》全球酒店评定中连续八年荣获五星级酒店最高评级殊荣。酒店金沙厅及SPA 水疗中心也分别上榜《福布斯旅游指南》全球四星餐厅及四星SPA 奖单。并收获了《悦游》金榜2023中国酒店TOP10，著名旅游杂志《Travel+Leisure》2022“漫旅中国·旅行奖”中国百佳酒店榜单，黑珍珠餐厅指南三钻餐厅 - 金沙厅， “亚洲五十佳餐厅”2023亚洲最佳59榜单 - 金沙厅等奖项。Pagoda-style pavilions rise amidst exquisite gardens and ponds. With personalized hospitality, Four Seasons provides an unrivalled experience of China’s timeless beauty. Four Seasons Hotels and Resorts is a world-leading luxury hotel management group. As a key member of the group, Four Seasons Hotel Hangzhou at West Lake has been awarded the great honor of a five- star hotel in Forbes Travel Guide 2016 to 2023. Jin Sha and The SPA have been respectively honored as global four-star restaurant and four-star SPA winner in Forbes Travel Guide, Condé Nast Traveler Gold List 2023: China TOP Ten Hotels, Travel + Leisure 2022 China TOP 100 Hotels, “Black Pearl Award” Three Diamonds-Jin Sha, “Asia’s 50 Best Restaurants” 2023: Spot on the List of 59 Across the Asia-Jin Sha.