• 美女多
• 帅哥多
• 领导好
• 岗位晋升
• 人性化管理
• 五险一金
• 技能培训
• 带薪年假
• 管理规范
• 出国旅游

About Four Seasons:
Four Seasons is powered by our people. We are acollective of individuals who crave to become better, to push ourselves to newheights and to treat each other as we wish to be treated in return. Our teammembers around the world create amazing experiences for our guests, residents,and partners through a commitment to luxury with genuine heart. We know thatthe best way to enable our people to deliver these exceptional guestexperiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new oneand treating everyone we meet the way we would want to be treated ourselves.Whether you work with us, stay with us, live with us or discover with us, webelieve our purpose is to create impressions that will stay with you for alifetime. It comes from our belief that life is richer when we truly connect tothe people and the world around us.
About the location:
Pagoda-style pavilions rise amidst exquisite gardens andponds. With personalised hospitality, Four Seasons provides an unrivalledexperience of China’s timeless beauty. Four Seasons Hotels and Resorts is aworld-leading luxury hotel management group. As a key member of the group, FourSeasons Hotel Hangzhou at West Lake has been awarded the great honor of a five-star hotel in Forbes Travel Guide 2016 to 2022. As the ancient saying goes, “Inthe universe, there is heaven; on earth, there is Hangzhou.” Set along thebanks of the fabled West Lake, our hotel is a tranquil enclave woven withponds, courtyards surrounding picturesque Chinese gardens, willow trees andmist-covered lagoons. Wake to views of mountain peaks, ancient temples risingfrom the greenery or the very waters that have enchanted poets, explorers andemperors for centuries. Start with a cup of Longjing tea in our Lobby Loungebefore picking up your bicycles and heading out to explore the city, then comeback for a soothing treatment in our chinoiserie-filled Spa, followed by dinnerin one of Jin Sha’s private-dining rooms.
About the role: 
关于职位: 
Serve guest needs by providing exceptional knowledge offood & beverage menu items as well asinformation regarding preparation methods. This role ispart of Chinese Restaurant department, reporting into ChineseRestaurant General Manager. 
满足宾客需求，提供卓越的餐饮食谱知识及烹饪方法相关信息。该岗位隶属于中餐厅，向中餐厅经理汇报。 
What you will do: 
岗位职责： 
 
The ability to complete opening and closing side work as assigned and     have all tables set according to standard. 
 
能够完成指定的餐厅开档与收档工作，并按规定标准摆好所有餐台。 
 
Anticipate guest needs, ascertain satisfaction, offer     suggestions, and respond urgently and appropriately to guest concerns and     requests. 
 
预判宾客需求，主动探询满意度，提供建议，并能及时、恰当地回应宾客的关切与请求。 
 
The ability to carry trays, bus and reset tables with     linen, china, glass and silver. 
 
能够完成托盘服务、清理并重新布置餐桌（包括更换布草、瓷器、玻璃器皿和银器）。 
 
The ability to ascertain a guest's satisfaction and handle     any problem, which may arise informing a manager of the problem and how it     was resolved. 
 
能够评估宾客满意度，处理可能出现的任何问题，并向经理汇报问题及其解决方式。 
What you bring: 
岗位要求： 
 
A minimum one year of     administrative experience, preferably in a hospitality or     restaurant related field or other     equivalent experience, is required. 
 
要求至少一年工作经验，具有酒店或餐饮相关领域经验者优先，或其他同等经验亦可。 
 
Requires knowledge or the ability to operate computer     equipment including word processing and spreadsheet software. 
 
需具备操作计算机设备的知识或能力，包括文字处理和电子表格软件。 
 
Good knowledge of Word, Excel and PowerPoint 
 
熟练掌握Word，Excel和PowerPoint。 
 
Has strong interpersonal skills, is able to prioritize and adapt to     the changing needs of the operation 
 
具备出色的人际交往能力，能够分清工作主次并适应运营需求的变化。 
 
Requires basic computer skills for online training 
 
需具备在线培训所需的基本计算机技能。 
 
Requires reading, writing and oral proficiency in the     English and Chinese language 
 
需具备中英文的阅读、写作及口语表达能力。 
 
Has the ability to anticipate and prioritize the needs of     the guest proactively  
 
能够主动预见并优先处理宾客的需求。 
 
Is energetic and has a professional approach to his/her craft 
 
精力充沛，且对本职工作抱有专业的态度。 
What we offer: 
福利待遇： 
 
Competitive Salary, wages and benefits  
 
具有竞争力的薪资及福利体系 
 
Excellent Training and Development opportunities 
 
完善的培训与发展机会 
 
Complimentary Accommodation at other Four Seasons Hotels and     Resort 
 
全球四季酒店及度假村的免费住宿礼遇。 
 
Complimentary Dry Cleaning for Employee Uniforms 
 
员工制服免费干洗服务 
 
Complimentary Employee Meals 
 
免费员工工作餐   
 
Employee activities 
 
丰富多彩的员工活动 
Schedule & Hours: 
岗位要求： 
 
This is a full-time position 
 
本岗位为全职职位 
 
The working hours will primarily by department, ability to work     all shifts, weekends and holidays 
 
工作时间将根据部门需求安排，需能适应轮班制（含周末及节假日值班）

楼台亭榭、飞檐斗拱、幽径回廊、雕梁画栋，坐拥绿意盎然的园林景致，四季酒店不仅让客人独擅山水秀丽之美、林壑幽深之胜，更献上无微不至的个性化服务，让宾客们充分体验尊贵无比的礼遇。作为世界领先的奢华酒店管理集团，四季酒店集团旗下重要成员，杭州西子湖四季酒店在 2016 至 2023《福布斯旅游指南》全球酒店评定中连续八年荣获五星级酒店最高评级殊荣。酒店金沙厅及SPA 水疗中心也分别上榜《福布斯旅游指南》全球四星餐厅及四星SPA 奖单。 并收获了《悦游》金榜2023中国酒店TOP10，著名旅游杂志《Travel+Leisure》2022“漫旅中国·旅行奖”中国百佳酒店榜单，黑珍珠餐厅指南三钻餐厅 - 金沙厅， “亚洲五十佳餐厅”2023亚洲最佳59榜单 - 金沙厅等奖项。Pagoda-style pavilions rise amidst exquisite gardens and ponds. With personalized hospitality, Four Seasons provides an unrivalled experience of China’s timeless beauty. Four Seasons Hotels and Resorts is a world-leading luxury hotel management group. As a key member of the group, Four Seasons Hotel Hangzhou at West Lake has been awarded the great honor of a five- star hotel in Forbes Travel Guide 2016 to 2023. Jin Sha and The SPA have been respectively honored as global four-star restaurant and four-star SPA winner in Forbes Travel Guide, Condé Nast Traveler Gold List 2023: China TOP Ten Hotels, Travel + Leisure 2022 China TOP 100 Hotels, “Black Pearl Award” Three Diamonds-Jin Sha, “Asia’s 50 Best Restaurants” 2023: Spot on the List of 59 Across the Asia-Jin Sha.