1、Establishes effective talent relations and maintains the highest level of professionalism, ethic and attitude towards all hotel guests, clients, heads of departments and Talents.
建立有效的人才关系,并保持对所有酒店客人、客户、部门主管和同事的最高水平的专业精神,道德素质和态度。
2、Takes orders, promotes outlet’s specials and serves in accordance to the established standard.
负责下订单,推销部门特色菜,按照既定的标准服务客人。
3、Carry out pre-service duties and mis-en-place.
做好服务前的岗前职责和准备工作。
4、Ensure grooming and general appearance of talent conforms to Hotel standards.
确保人才的仪容仪表符合酒店标准。
5、Ensure all fixtures and operating equipment is in good working condition.
确保所有的设施和操作设备处于良好的工作状态。
6、Attends to guest complaints, requests or inquiries regarding beverage and services.
关注客人关于饮料和服务的投诉,请求或询问。
7、Maintains proper records of Sales, guest complaints, solutions and all concerns pertaining to personnel or equipment in appropriate logbooks, discusses the same with the Manager.
保留合理的销售记录,在合适的记录本上记录客人投诉、解决办法及所涉及人员或设备,并与经理讨论。
武汉国际博览中心美爵酒店由武汉中核投资发展有限公司投资建设,雅高酒店集团管理的高端酒店。比邻国博中心。距离汉口火车站14公里,距离武汉天河机场35公里。Grand Mercure Wuhan International Expo Center is invested by Wuhan China Nuclear Investment Development CO.,LTD. And managed by Accorhotels. Hotel is beside with International Expo Center in Hanyang distric Wuhan city. Just 14km away from Hankou railway station, 35km away from Wuhan Tianhe airport.酒店主体建筑22层,共设有215间舒适典雅的客房及套房。中餐厅,全日制西餐厅,大堂吧为宾客提供风格各异的经典美味。此外,设施齐备的宴会厅及会议室能满足不同的商务会议及宴会需求。 The 22 floors hotel building comprises 215 well designed comfortable rooms and suites. Chinese restaurant, ADD western restaurant ,lobby bar offer different kinds of delicious food to satisfy your taste. In addition the hotel has 1 ballroom and 3 function rooms . catering for all kinds of high-end business conference