• 领导好
• 包吃包住
• 五险一金
• 员工生日礼物
• 岗位晋升
• 管理规范
• 带薪年假
• 每周双休
• 技能培训
• 节日礼物

1、Remains observant and responds to each guest who approaches the hotel.
保持关注每一位抵达酒店的客人并主动问候。
2、Maintains high visibility with guests and colleagues, ensure that guest and colleague concerns are resolved in a professional and timely manner.
积极参与部门日常运营，以确保客人或同事的问题能够在最短的时间内以专业的方式得以解决。
3、Stand by in the Front Desk or lobby area, to assist Front Office Operating department to provide service at critical guest flow time.
在前台及大堂区域服务客人，并在客流高峰期协助前厅运营部门提供对客服务。
4、Coordinates with Front Desk, Executive Floor, Concierge and Service Center to ensure a smooth operation and the highest level of guest satisfaction。
协调前台、行政楼层、礼宾部和总机等部门，以确保运营顺畅及客人满意度。
5、Detailed hotel product knowledge, up-to-date with VIP arrivals & events within the hotel and the destination.
明晰酒店产品知识，确保贵宾及活动信息的时效性和准确性。
6、Review Daily and Weekly arrival reports highlighting the special upcoming arrivals and process pre-arrival program.
预览每日和每周的预到报表，对即将入住的特殊特别来宾进行标注，并跟进执行预到礼遇计划。
7、Attends to referred and unsolved problematic situations such as complaint handling, takes initiative action and be entrepreneurial.
主动关注并参与如客人投诉等待解决问题的跟进和处理。
8、Ensures to implement all Front Office related Hotel Policies and Procedures.
确保严格执行与部门相关的酒店各项政策与程序。
9、Ensures clear communication within departments to provide seamless service to all guests.
确保部门内的沟通顺畅以便为宾客提供无缝且高效的服务。

武汉国际博览中心美爵酒店由武汉中核投资发展有限公司投资建设，雅高酒店集团管理的高端酒店。比邻国博中心。距离汉口火车站14公里，距离武汉天河机场35公里。Grand Mercure Wuhan International Expo Center is invested by Wuhan China Nuclear Investment Development CO.,LTD. And managed by Accorhotels. Hotel is beside with International Expo Center in Hanyang distric Wuhan city. Just 14km away from Hankou railway station, 35km away from Wuhan Tianhe airport.酒店主体建筑22层，共设有215间舒适典雅的客房及套房。中餐厅，全日制西餐厅，大堂吧为宾客提供风格各异的经典美味。此外，设施齐备的宴会厅及会议室能满足不同的商务会议及宴会需求。 The 22 floors hotel building comprises 215 well designed comfortable rooms and suites. Chinese restaurant, ADD western restaurant ,lobby bar offer different kinds of delicious food to satisfy your taste. In addition the hotel has 1 ballroom  and 3 function rooms . catering for all kinds of high-end business conference