WE ARE HYATT
We take pleasure in welcoming our guests into our hotels, cultivating genuine connections and making a positive difference in their lives.
We are dedicated to caring for every person who enters our doors so that they can be at their best. Each of our brands provides a distinct experience, while all of our hotels deliver genuine care. This sets us apart from the competition and helps us fulfill our aspiration to be the most preferred brand everywhere we serve.

凯悦酒店集团的理念
我们怀着喜悦的心情迎接八方来客，本着以人为本、以心换心的态度真诚待客，只为让您的旅程与众不同。
我们全心全意关怀踏入酒店大门的每一个人，让他们能够达到自己的最佳状态。凯悦旗下的品牌各有千秋、各具特色，但我们所有的酒店都是以真诚的关怀服务宾客。这让我们在酒店行业独树一帜、尽显优势，朝实现理想迈进一大步——在我们进驻的所有市场上成为顾客的首选品牌。

OUR PURPOSE
We Care FOR PEOPLE SO THEY CAN BE THEIR BEST.
CARE comes from a place of empathy and authentic human connection. We do this by truly seeing people and getting to know them as unique individuals, so we can design and deliver personal experiences.  This is about all the PEOPLE we interact with every day, including colleagues, guests, owners, operators, community members and shareholders.  BEING YOUR BEST is about being your authentic self in each moment— engaged, fulfilled and ready to take on the world.

我们的信念
我们关爱每一个人，让他们尽善尽美显真我。
关爱源于真诚的同理心和人际关系。我们通过真诚地看待他人并将其作为独特个体来加以了解从而做到关爱他人，正因如此，我们才可以量身定制并提供个性化的体验。我们时时秉持以人为本的宗旨对待员工、客人、业主、运营商、社区成员和股东。“尽善尽美显真我”就是每时每刻都要忠于自我，做最真实的自己——专注心神、充实自我，随时准备直面外界的挑战。